User Accessibility

Accessibility statement for The Trafford College Group 

This accessibility statement applies to www.trafford.ac.uk, www.stockport.ac.uk, www.cheadle.ac.uk, and www.marple.ac.uk

This website is run by The Trafford College Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • Navigate most of the website using eye-tracking software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of the text
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using a keyboard and eye-tracking software.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: info@tcg.ac.uk
  • Call: 0161 886 7070

We’ll consider your request and get back to you.

If you cannot view the map on our ‘contact us’ page, call or email us here for directions.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Jake Smales via email at: jake.smales@tcg.ac.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Trafford College Group are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • PDF documents are replaced with the latest version, therefore older and outdated versions are no longer accessible to users of our website. If you require access to a previous PDF please contact jake.smales@tcg.ac.uk 

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Some features of the website are not accessible via the keyboard and as such do not meet WCAG 2.1.1 standards. This includes the video on the college news page, aspects of the college news, ‘About Us’ and ‘Your campus’ sections on the website.

We are working to resolve these issues via an upgrade to the website which is due for completion by September 2023.

Website content is currently difficult to view at a zoom of 400% and as such does not meet WCAG 1.4.10 standards.

We are working to resolve this issue via an upgrade to the website which is due for completion by September 2023.

The website focus does not currently reflect the sequence when the user is tabbing onto the menu options, on the back button within the menus and to close the hamburger menu and as such does not meet WCAG 2.4.3 standards.

We are working to resolve this issue via an upgrade to the website which is due for completion by September 2023.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2023, we plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video and streaming

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 25/1/2023.  It was last reviewed on 26th January 2023.

This website was last tested and audited on 9th November 2022. The test was carried out by thisislda.com.

We used this approach to testing following an accessibility report produced for us by the Government Digital Service.

You can read the most recent accessibility report here: Accessibility report December 2022.